Hiring Assistant, LinkedIn’s first AI agent
Why it worked
- A guided review replaced one-click publishing
- “Why this candidate?” reasoning on every match
- Top Match fixed in the model, not the label
57% adoption · Company Innovation Award
I’m Chris O’Boyle, a product design leader. I set strategy, lead cross-functional teams and mentor designers. I’ve shipped products used by billions at Meta, LinkedIn, Coinbase and Intuit.
See the work- Now
- Product designer at Meta, on notification quality for Facebook and Instagram
- Before
- LinkedIn, Coinbase, Intuit, Yahoo and SmugMug
- Focus
- Design strategy, team leadership and mentoring
Case studies
The evidence.
Three projects about trust: what a product should do on its own, what it should explain, and what it should always show.
Intuit Assist, AI help for tax experts on live calls
Why it worked
- Help placed before, during and after the call
- Every suggestion optional and editable
- Customer data kept on screen the whole call
NPS up 12 points · Handle time down 15 minutes
Facebook profiles, clearer across four profile types
Why it worked
- Constraints mapped with Privacy, Legal and Integrity first
- Profile type shown through structure, not a new label
- Integrity information kept within one tap
Scroll engagement up 64% · Bounce rate down 8%
Selected work
The highlight reel.
About
When I’m not designing, I’m coaching Little League, racing cars, DJing or behind a camera.
Chris O’Boyle
Product design leader
- 15+
- Years designing products
- Psychology + HCI
- Academic background
Because my background is in psychology and human-computer interaction, I care as much about how something works as how it looks.
I’ve worked on consumer, enterprise and fintech products, from print checkout at SmugMug to Facebook profiles and business accounts at Coinbase. More recently I’ve designed AI products at LinkedIn and Intuit, including LinkedIn’s first AI agent.
Alongside the design work, I set strategy with product and engineering partners, guide cross-functional teams through ambiguous problems and mentor other designers.
Recent experience
- MetaNowProduct Designer, Discovery and Notifications
- LinkedIn2025Senior Product Designer, Hiring Assistant
- Coinbase, via Forge Studio2025Senior Product Designer, Coinbase Business
- Intuit2023–24Product Design Lead, Intuit Assist and the expert platform
- Meta2022Senior Product Designer, Facebook profiles
- Yahoo2019–20Senior Product Designer, Yahoo.com
- SmugMug2018Product Designer, print checkout
- Fligoo2015Head of User Experience, Freshfeed app
- eBay2013–14Senior User Experience Designer, Daily Deals
- FICO2012–13Senior Mobile UI/UX Designer, the first myFICO iOS app
What colleagues say
01 / 05
“Chris was embedded with Coinbase’s platform team through Forge Studio last year and was solid from day one. He’s the kind of designer you want on high-stakes work: strong product thinking, excellent craft, and proven ability to ship in fast-paced, ambiguous environments. Beyond the work itself, he’s a pleasure to partner with: low-ego, reliable, and zero drama. I’d work with Chris again without hesitation.”
Scott P.Owner, Forge Studio
